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Have the #BestTimeWithGlobe with Mobile Number Portability

Convenience

Retain your existing mobile number even when you upgrade from prepaid to postpaid or vice versa.

Easy Access

Enjoy access to your GCash without the need to create a new account.

No Costs

As stated in the law, number porting is FREE of charge.

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Find Out More

Upgrade Your Globe Subscription Without Changing Your Number

From Globe Prepaid to Postpaid
From Globe Prepaid to Postpaid
  • Via Hotline: 7730-1288/2199 or 7730-1999 [put call link]
  • Via Corporate Account Managers
For Globe Business (SMEs)
  • Via Hotline: 121
  • Via Account Manager for managed accounts

All You Need to Know About MNP

Globe is one with the government in improving telco services, in compliance with RA 11202 (Mobile Number Portability Act). Through MNP, you can get special deals made just for you and still keep your primary number.

There are two types of porting: internal and external.Globe started offering internal porting since April 21, 2021, while external porting will be available by September 30, 2021, as mandated by the NTC.

Internal porting means moving only within your mother network and may take these forms:✓ Globe Prepaid to Globe Postpaid✓ Globe Postpaid to Globe Prepaid

  1. External porting means bringing your number from your original network to another network or vice versa. It may take these forms:✓ Smart Prepaid to Globe Prepaid✓ Smart Postpaid to Globe Postpaid✓ DITO Prepaid to Globe Prepaid
  2. The network you are transferring from is called the Donor Provider (DP), while the network you are transferring to is called the Recipient Provider (RP).

Check Your Eligibility

Internal Porting

  • An Active SIM or mobile number
  • Fully paid postpaid bill
  • No porting transaction in the last 60 days
  • No record of fraudulent activity
     

  • An Active SIM or mobile number
  • No financial/outstanding obligation from your existing network
  • No porting transaction in the last 60 days
  • No record of fraudulent activity
  • Your mobile number shouldn’t be part of a bundled service or product.
  • There must be no pending request for the transfer of ownership of your mobile subscription.
  • Your number must not be the primary/principal contact number of your multiple lines.
  • Your mobile number must not be linked to a device that’s still locked with your existing network.
  • Your number must not be under any National Telecommunications Commission, court, or law prohibition.

FAQ

Mobile number portability, or MNP, as a global practice enables a mobile phone customer to keep their number even when they switch networks or change their subscription from postpaid to prepaid and vice versa, free of charge.

When implemented, MNP can help promote consumer welfare by fostering the freedom to choose and to respond to quality, price and other relevant considerations without the consumers having to change their mobile numbers whenever they change mobile service providers or subscription plans.

As stated in the law, porting will be free of charge.