Meet Thea
Your Platinum Digital Assistant for all Globe concerns and concierge service available 24/7 here and abroad.
Seamless Globe Support With Your Digital Assistant
Start a chat with Thea on Facebook Messenger for quick and reliable assistance. You can reach out for any Globe concerns or requests.
Billing Concerns
Stay on top of your subscriptions.
Shopping Assistance
Purchase what you need with ease.
Network Concerns
Get quick answers to your Globe’s coverage.
Delivery Services
Arrange for couriers at your convenience.
Content Promos
Make the most of your Platinum plan.
Perks and Events
Get premium perks and invites to exclusive events.
Plan Renewal
Streamline your Platinum Plan renewals.
Car Rental Services
Arrive in style with a concierge car service.
Roaming Services
Stay connected wherever you go.
Travel Planning
Secure only the best hotels and dining.
Access Even More Globe Platinum Perks
Globe Platinum Hotline
Speak directly with a Globe Platinum representative to get prioritized assistance for all your mobile and account needs.
Relationship Manager
Get access to a dedicated Relationship Manager for just ₱199/month, charged to your Platinum GPlan's consumable allowance or monthly bill.
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